Privacy Policies

Effective Date: June 1, 2025

Welcome to BCozyLuxe. We value your privacy and are committed to protecting your personal information. This Privacy Policy describes how your personal data is collected, used, and shared when you visit or make a purchase from our website: https://bcozyluxe.com (the “Site”).

1. Information We Collect

a. Personal Information

When you make a purchase or attempt to do so, we collect the following:

  • Full Name

  • Billing and Shipping Address

  • Email Address

  • Phone Number

  • Payment Details (via secure payment gateway; we do not store your card info)

b. Device Information

We automatically collect technical data:

  • IP Address

  • Browser type and version

  • Time zone

  • Cookies and how you interact with our Site

c. Marketing & Social Media

If you interact with us on platforms like Instagram, TikTok, Facebook, Pinterest, or YouTube, we may receive public profile information (such as username) as governed by those platforms' privacy policies.

2. How We Use Your Information

We use your information to:

  • Process your orders and payments

  • Deliver products to you

  • Communicate order updates and marketing promotions

  • Provide customer support

  • Improve our store, user experience, and services

  • Prevent fraud and ensure website security

3. Sharing Your Information

We do not sell your personal information. We may share data with trusted third parties, such as:

  • Shopify – our eCommerce platform

  • Payment Gateways – Stripe, PayPal, etc.

  • Shipping Providers – to fulfill deliveries

  • Analytics Tools – like Google Analytics to improve website performance

Each third party is contractually obligated to keep your data secure.

4. Cookies & Tracking

Our website uses cookies to:

  • Remember your preferences

  • Understand how you use our website

  • Provide relevant product recommendations

You can disable cookies through your browser settings, but this may affect your experience.

5. Your Rights

Depending on your location, you have the right to:

  • Access the personal data we hold

  • Correct or update your information

  • Request deletion of your data

  • Withdraw consent for marketing communications

To exercise your rights, contact us at: cozy@bcozyluxe.com

6. Data Retention

We retain your personal data only for as long as necessary:

  • For tax and legal compliance

  • For fulfilling orders and warranties

  • To improve services and address disputes

7. Children’s Privacy

Our site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We reserve the right to update this policy at any time. All changes will be posted here with a revised effective date.

9. Contact Us

If you have questions, please contact:

BCozyLuxe
Email: cozy@bcozyluxe.com
Instagram: @bcozyluxe
TikTok, Facebook, Pinterest, YouTube: [BCozyLuxe Official]

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